FAQs

Questions? We’ve got answers.

Event Registration

Who can attend Workday Rising?

Workday Rising is open to current Workday customers, invited prospective customers, sponsoring partners, industry and financial analysts, members of the press, and Workday employees. If you would like to attend or have questions, use the links below to get in touch with us:

What does the Full Conference Pass include?

    For Current Customers
  • Access to all keynotes
  • Access to all sessions
  • Access to the Innovation Exchange Expo, the Braindate Lounge, and Office Hours
  • All hosted meals, including the Welcome Reception and Customer Appreciation Party, as well as the Giving Back activity

Travel and hotel costs are the responsibility of the attendee. Preconference Training sessions and Enablement Workshops are open to all registered customers at an additional cost.

    For Prospective Customers
  • Access to all keynotes
  • Access to select sessions
  • Access to the Innovation Exchange Expo, the Braindate Lounge, and Customer Reference Conversations
  • All hosted meals, including the Welcome Reception and Customer Appreciation Party, as well as the Giving Back activity

Travel and hotel costs are the responsibility of the attendee.

    For Sponsoring Partners
  • Access to all keynotes
  • Access to select sessions (Full Conference Pass only)
  • Access to the Innovation Exchange Expo
  • All hosted meals, including the Welcome Reception and Customer Appreciation Party (Full Conference Pass only), as well as the Giving Back activity

All other activities and programs are designed specifically for customers. Travel and hotel costs are the responsibility of the attendee.

Which meals are hosted by the conference?
  • Monday: Welcome Reception (drinks and a light buffet)
  • Tuesday: breakfast bites, coffee breaks, and lunch
  • Wednesday: breakfast bites, coffee breaks, lunch, and the Customer Appreciation Party (drinks and a casual dinner buffet)
  • Thursday: breakfast bites, coffee breaks, and lunch
I’m on a tight budget—is there a discount available?

Customers may be eligible for one of our customer group discounts.

What are the guidelines for customer group discounts?

All registrants must be from the same organization, and all registrations must be completed and paid to qualify for the discounted conference pass. The discount does not apply to Preconference Training sessions or Enablement Workshops and cannot be combined with any other offers. This offer does not expire, so your organization can take advantage of it at any point before the conference.

May I bring a guest?

You are welcome to bring a guest to the Customer Appreciation Party on Wednesday night by purchasing a Guest Party Pass during the registration process. The $250 pass includes transportation, food, beverages, and entertainment. Guests are not permitted to other functions or public areas of the conference. If you already registered, log in to My Account to add a Guest Party Pass.

How do I make changes to my registration information?

Log in to My Account at any time to make changes to your registration or hotel information.

What if I am no longer able to attend?

All registration cancellations must be received in writing. Email your cancellation notice to the Workday Rising team.

    Conference Registration Cancellation
  • For cancellation emails received before 12:00 p.m. (PT) on September 7, 2018, you will receive a refund, minus a $150 administration fee. The administration fee applies to all Workday Rising registration types.
  • For cancellation emails received between 12:01 p.m. (PT) on September 7, 2018, and 12:00 p.m. (PT) on September 28, 2018, you will receive a refund, minus a cancellation fee of 50 percent of your registration fee.
  • For cancellation emails received after 12:01 p.m. (PT) on September 28, 2018, no refunds will be issued.

For all other registration packages, please view our policies.

If I am no longer able to attend, may I substitute someone from my organization?

Yes, you may transfer your registration to another person. Email the Workday Rising team with the names, titles, and email addresses of both the original and substitute registrants by 12:00 p.m. (PT) on September 28, 2018. Substitutions may not be granted after this date. Credits are not issued for a future Workday Rising program.

Hotels

Are there discounted hotel rates for Workday Rising?

Due to the proximity of the event, hotel reservations through the Workday Rising registration tool are no longer available.

What does the resort fee cover?

Our official conference hotels are pleased to confirm a reduced daily resort fee of $20, plus the current Clark County room tax of 13.38 percent (subject to change), which will be charged in addition to the room rates. The resort fee includes:

  • Property-wide high-speed internet access (public spaces and in-room)
  • Unlimited local and toll-free calls
  • Airline boarding pass printing
  • Fitness center access for guests 18 and older
Will the Workday Rising team make my hotel reservation?

Due to the proximity of the event, hotel reservations through the Workday Rising registration tool are no longer available.

Can I add a hotel reservation later if I did not book during the event registration process?

Due to the proximity of the event, hotel reservations through the Workday Rising registration tool are no longer available.

How do I cancel or change my hotel reservation?

Due to the proximity of the event, hotel reservations through the Workday Rising registration tool are no longer available.

How long are the discounted hotel rates guaranteed?

Due to the proximity of the event, hotel reservations through the Workday Rising registration tool are no longer available.

What happens if I do not check in on my scheduled arrival date?

If you do not check in on your scheduled arrival date, the hotel will cancel your entire reservation and can opt not to reinstate your reservation, even if you arrive the next day. You will also be charged a penalty equal to one night (including tax), regardless of the hotel opting to reinstate your reservation or not. If you think you will not be able to check in on your scheduled arrival date, email the Workday Rising team or call +1-866-254-9187 (U.S. and Canada) or +1-650-416-8874 (international).

I’m not quite ready to register for Workday Rising, but can I book my hotel?

In order to take advantage of the discounted room rates, you must first be fully registered for the conference.

Can I contact the hotel directly to make a reservation or make changes to my reservation?

Due to the proximity of the event, hotel reservations through the Workday Rising registration tool are no longer available.

If I enter special requests during my hotel booking process, are the requests guaranteed?

Although the hotels do their best to accommodate all special requests, unfortunately they cannot issue any guarantees.

On-Site Logistics

Where is the Mandalay Bay Convention Center?

The Mandalay Bay Convention Center is located at:
3950 S. Las Vegas Blvd.
Las Vegas, NV 89119

Which airport should I fly into?

Major airlines provide air travel into McCarran International Airport (LAS), which is located fewer than 6 miles from Mandalay Bay. Transportation services are available for purchase at the airport.

Will transportation be provided to and from the airports?

Transportation will not be provided to or from the airports; however, you can purchase transportation services at each airport.

Will transportation be provided between the Mandalay Bay Convention Center and official conference hotels?

All official conference hotels except MGM Grand are within walking distance of Mandalay Bay. Shuttles will only be provided to and from MGM Grand and Mandalay Bay.

What is the typical October weather in Las Vegas?

Average October weather in Las Vegas ranges from a high of 80°F to a low of 60°F. Bring layers of clothing to accommodate warm days and potentially cooler evenings.

Is there a dress code for the conference?

The dress code is business casual. We do not host any formal business or social networking functions. While we do our best to control the temperature in session rooms, we recommend you bring a removable layer for your comfort.

What if I still have questions?

Please email the Workday Rising team with any other questions—we are happy to help.